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Anime Network Subscriptions Thread
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TOPIC: Anime Network Subscriptions Thread

Re: Anime Network Subscriptions Thread 2 years ago #112910

  • akpoff
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sezen wrote:
HI,

I just ordered a month of subscription as a gift to myself. I thought giving a gift to myself would cause it to not charge me continuously. Anyways, now I can't redeem the gift. What do I do?


It was a good plan but like many sites when you give a gift we require the recipient to take over the monthly recurring charge by supplying a credit card when he/she accept the gift.

Your best plan is to sign-up for a one-month subscription and immediately request to cancel (click the "Cancel" button). We'll charge your card once and that will be it. When a user cancels a subscription they receive the full balance of what they were billed for. You could sign-up for a year and cancel and you'd receive a year of service.

I cancelled the gift subscription. Proceed as described above.

(You may receive an email saying it was accepted. Ignore it. I tested your code to see whether it was working. You won't be charged.)
Chief Demiurge for TAN website.
Last Edit: 2 years ago by akpoff.

Re: Anime Network Subscriptions Thread 2 years ago #112921

  • sezen
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Thanks a lot! I will do as you say. And thanks Slowhand, if there is an issue, I will report before 5 PM

EDIT: Okay, I tried to order a subscription and it says there was a problem with creating my subscription. What do I do now?
Last Edit: 2 years ago by sezen.

Re: Anime Network Subscriptions Thread 2 years ago #112923

  • akpoff
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sezen wrote:
Thanks a lot! I will do as you say. And thanks Slowhand, if there is an issue, I will report before 5 PM

EDIT: Okay, I tried to order a subscription and it says there was a problem with creating my subscription. What do I do now?


Very weird. I'll look into it.

I've upgraded your account while we sort this out.

Happy viewing.
Chief Demiurge for TAN website.

Re: Anime Network Subscriptions Thread 2 years ago #112924

  • sezen
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thanks akpoff

Re: Anime Network Subscriptions Thread 2 years ago #113099

  • Bazzle22
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Could somebody tell me how I can go about canceling my premium membership? I did a search and didnt come up with anything and I'm really not trying to read all 25 pages of this thread so I'd appreciate the help.


Thanks.

Re: Anime Network Subscriptions Thread 2 years ago #113123

  • Slowhand
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Bazzle22 wrote:
Could somebody tell me how I can go about canceling my premium membership? I did a search and didnt come up with anything and I'm really not trying to read all 25 pages of this thread so I'd appreciate the help.


Thanks.


Send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with all the pertinent info.

Re: Anime Network Subscriptions Thread 2 years ago #113374

  • rdbygp
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Slowhand wrote:
rdbygp wrote:
Hi,

Got the premium annual subscription this March but my credit card was charged full price of $69.98 without the discount.


Someone will get back to you this week.


Hi again,

Still haven't heard back from anyone this issue. Please advise.

Re: Anime Network Subscriptions Thread 2 years ago #113408

  • Slowhand
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rdbygp wrote:
Slowhand wrote:
rdbygp wrote:
Hi,

Got the premium annual subscription this March but my credit card was charged full price of $69.98 without the discount.


Someone will get back to you this week.


Hi again,

Still haven't heard back from anyone this issue. Please advise.


I'll give them another heads-up. Please be patient, I'd forgotten the Easter holiday and that most of the staff was out for Sakura-Con. This will be resolved.

Re: Anime Network Subscriptions Thread 2 years ago #113467

  • Rai
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rdbygp wrote:
Slowhand wrote:
rdbygp wrote:
Hi,

Got the premium annual subscription this March but my credit card was charged full price of $69.98 without the discount.


Someone will get back to you this week.


Hi again,

Still haven't heard back from anyone this issue. Please advise.


Hi there,

We're looking into your issue right now, in the mean time please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Thanks.


Lovingly crafted by PretearHimeno

Re: Anime Network Subscriptions Thread 2 years ago #113518

  • rdbygp
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Rai wrote:
rdbygp wrote:
Slowhand wrote:
rdbygp wrote:
Hi,

Got the premium annual subscription this March but my credit card was charged full price of $69.98 without the discount.


Someone will get back to you this week.


Hi again,

Still haven't heard back from anyone this issue. Please advise.


Hi there,

We're looking into your issue right now, in the mean time please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Thanks.


Email has been sent. Thanks Slowhand and Rai.
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