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Anime Network VOD Reports/Updates/Questions Thread (2012)
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TOPIC: Anime Network VOD Reports/Updates/Questions Thread (2012)

Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103477

  • Slowhand
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Anime Network VOD Reports/Updates/Questions Thread (2012)

Before posting (newcomers), please look around the resources and the recent pages in this thread before complaining. In many cases your questions might be covered already.

Please read, learn and participate:

Links and Resources: (Check stuck threads at the top for the latest news and information)

Anime Network VOD FAQ
Anime Network VOD Providers
Anime Network General Response to your Reports and News thread

Use this forum to discuss, submit questions/complaints/suggestions with other Anime Network viewers. The links above will provide most commonly asked questions regarding Anime Network services and properties.

I. We need your Zip Code and Cable/Satellite Provider to Help

When submitting reports of problems, it is important to provide us with information of your cable/network/VOD provider, and your ZipCode (this information is needed to track down the problem). (PM this to Slowhand if you want to keep the information private) and other information about the nature of the problem, as well as the specific anime/episode in question. Anime Network and your Cable/Satellite Provider can not help you without this information.

II. Please contact your Cable/Satellite Provider with information on missing updates

It is equally important that you call and email your Cable/Satellite/Service provider along with posting in this thread, as most problems are usually the result of problems on their side or the VOD company they subcontract to update the content that Anime Network sends to them.

Viewers experiencing missing updates need to contact your cable provider.

If you do not report the problem, then the systems do not seek to replace it after it fails for some reason. The more you call, the more the cable provider will pay attention to making sure Anime Network is working properly.

When making a call to your provider, it is usually best to request to speak to the manager or the supervisor. Usually, regular customer service representatives can only take down your request, but don't have much power beyond that.

Please make sure the Customer service agent you speak to understands that Anime Network has sent the episodes and there may be a local problem with either their network, full disc drives or some other technical problem that is preventing the delivery of the episodes (this depends on the circumstances which can be case specific).

You have to try to make them file the report or speak to the supervisor, understand the problem and not let them give you the run around of "we only post what we are sent to by the provider" (this is a stock response) so that it can be sent to their VOD department.

III. Missing Updates - Where are my updates?

VOD technology allows great convenience in that it allows viewers to watch a wide range of programming through your cable box without having to go out to rent or buy DVDs from many programming options, but it is a very complex technology. Your Cable or Satellite provider or their VOD subcontracting companies like (TVN, SeaChange, etc.) are responsible for granting you the user access to these updates. There are so many layers and handlers of the data, including subcontracting VOD companies that handle the infrastructure, storage, VOD file management for your Cable companies. This is normally why Cable companies usually have a hard time fixing or dealing with VOD.

A lot of the large cable providers have different regional operation centers that handle the VOD for certain regions. This complicates it because human error can happen, if someone from your area's VOD department forgot to make the updates Anime Network sent them available or if your area's VOD hard drives are full... they reject the updates Anime Network sends them.

Anime Network may be able to determine whether the updates were sent out or not, but after that point, the responsibility of the update will go to your Cable provider or the company that manages the content sent to them.

(This is why it's important to let your cable provider's customer service department know and take note of the issue and report it to their VOD department. See above information)

Reports submitted by the viewers will be looked over by Anime Network in the reports sent to them, and they will try to get your Cable/Satellite provider to fix it from this side -- but there is only so much Anime Network can do to convince your Cable/Satellite provider without your help on fixing the issue.

IV. Why are the shows starting at episode 5 and why can't I get the entire series of a show at once?

Anime Network always shows series from the beginning (unless it's a special circumstance). It's a moving train of content, every week new shows and episodes are posted, eventually they start back at episode 1 or different shows at episode 1.

Most people think Video On Demand means every single episode available of every show. Unfortunately the technology and expense of doing this is not viable at this time and unrealistically high expectations are formed. VOD in general works pretty much like TV does, except the episodes are available usually for a month to be viewed anytime, then they are replaced, with weekly updates that are posted every Thursday (Some providers post it early on Wednesday afternoon/night). That's how the cable providers operate VOD in general.

Cable companies place a limit on what the content providers, like Anime Network can provide. For SVOD and Free VOD carriers this is usually 30 hours of storage space a month. So Anime Network and other VOD providers have to work within those constraints.

Anime Network offers an Online Subscription option where a lot of these episodes and shows are hosted on Anime Network's own servers - series in their entirety are available!

V. Why is buying Sentai Filmworks and Section23 Films DVDs of show that are available on Anime Network important?

It is the foundation of income and helps Sentai Filmworks, Section23 Films and other Anime production and licensing studios to acquire new anime series for Anime Network.

If you like a show on Anime Network, please show your support and buy the legal Sentai Filmworks, Section23 Films DVDs from respected retailers like Rightstuf.com (www.rightstuf.com) or DVDpacific.com (www.dvdpacific.com) or at your local Best Buy, Fry's or Walmart, and other retailers -- a lot of these shows are expensive to license and produce for English audiences. While VOD ad revenue does help to pay for some of this access, if you want new shows and new productions -- DVD sales are incredibly important in allowing Anime Network to acquire new shows from Japan!

Without your financial support, it means less shows, and less services.


It is required from you all in the future that are reporting problems:

When you report a problem or missing update, we need you to provide your Cable/Satellite or VOD provider for Anime Network (TAN) and also your Zip Code (City, State would also be helpful). This information is now necessary to help track down your problems with your Cable/Satellite/VOD provider.

For example:
Time Warner, 78702 (Austin, TX)
(Your Report)

If you do not provide us information we are not going to be able to help you.

Thank you for your cooperation.
Last Edit: 2 years, 3 months ago by Slowhand.
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The following user(s) said Thank You: fallenx, Lumis

Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103527

  • thboyd29
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DirecTV Indiana 46544

Happy New Year, eh?

Not sure what we were supposed to get this week, but it looks like we got most of whatever it was...

Two pieces of oddness, but won't know until I've finished downloading and started watching: I show "Canaan", but it appears to be starting with episode 3, and was expecting "Kampfer" episode 10 and didn't get it.

One more thing, to Slowhand: you might want to edit the first line of your initial post in this new thread - right now, it reads "Anime Network VOD Reports/Updates/Questions Thread (2010)".

Thanks to all for their hard work.
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Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103538

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Princess Resurrection is the DUB!
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Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103539

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Newshawk wrote:
Princess Resurrection is the DUB!


AWESOME!!!! That is what I was hoping for!

Last Edit: 2 years, 3 months ago by dragonrider_cody.
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DirecTV update 01/05, 14 episodes; 2 premieres 2 years, 3 months ago #103541

  • SpaceCobraJoe
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The Anime Network 01/05, 14 episodes; 2 premieres on DirecTV Channel 1889
San Francisco Bay Area, 94536

^ Canaan (03) Trivialities (skipped episodes 01 and 02) (reshowing)
Croisee in a Foreign Labyrinth (sub) (10) Phantasmagoria
Gintama (sub) (22) Marriage is Prolonging an Illusion for Your Who Life
High School of the Dead (Eng) (06) In the DEAD of the Night
-Kampfer (sub) (10) Falle {delayed until next week}
Kobato (sub) (15) ...Hidden Power
Maid-Sama (sub) (09) Maid-Sama Does Momotaro
Modern Magic Made Simple(sub) (05) Jump Off Into Never-Never Land
Mythical Detective Loki Ragnarok (02) The Allies of Justice are Totally Broke?!
^ Princess Resurrection (Eng) (01) Princess Resurrection (premiere of dub)
Ro-Kyu-Bu ~ Fast Break! (sub) (03) The Pass That Leads to Tomorrow
To LoveRu (sub) (12) A Frightning Field Day!
Tytania (sub) (14) Lutech Burning
Xam'd:Lost Memories (04) Enlightenment
You're Under Arrest 2nd (sub) (22) Is the Partnership Breaking Up?!

Notes:

Two premieres
^ Canaan (03) (skipped episodes 01 and 02) (reshowing)
^ Princess Resurrection (Eng) (01) Princess Resurrection (premiere of dub)

One episode delayed
- Kampfer (sub) (10) Falle {delayed until next week}



Ch1889_12_01_04.jpg

[ DirecTV upgraded the User Interface for HR2x DVRs. ]

Episodes currently listed for DirecTV Channel 1889:
1w A Canaan- - - - - - - - - - - - __, "??, ??," 03+ "reshowing"
1w G Croisee in a ForeignLabyrinth 07, 08, 09, 10+
1w A Gintama (sub) - - - - - - - - 19, 20, 21, 22+
__ G Hidamari Hoshimittsu (sub)- - 12, 13, 14      "finale"
1w A High School of the Dead (Eng) 03, 04, 05, 06+
1w G Kampfer (sub) - - - - - - - - 07, 08, 09, __
1w G Kobato (sub)- - - - - - - - - 12, 13, 14, 15+     
__ S Magical ShopArcade Abenobashi 11, 12, 13      "finale"
1w G Maid-Sama (sub) - - - - - - - 06, 07, 08, 09+
1w G Modern Magic Made Simple(sub) 02, 03, 04, 05+
1w A MythicalDetectiveLokiRagnarok __, __, 01, 02+ "reshowing"
1w G Princess Resurrection (Eng) - __, __, __, 01+ "English"
1w G Ro-Kyu-Bu ~ Fast Break! (sub) __, 01, 02, 03+
1w G To LoveRu (sub) - - - - - - - 09, 10, 11, 12+
1w A Tytania (sub) - - - - - - - - 11, 12, 13, 14+
1w A Xam`d:Lost Memories - - - - - 01, 02, 03, 04+
1w A You`re Under Arrest 2nd (sub) 19, 20, 21, 22+

1w=every_week, 2w=even_weeks, 2W=odd_weeks, 2x=2_per_week.
A=Action_Zone, G=Girl_Power, S=Super_Happy_Funtime.
Add Channel 1889 to your favorites list; you can then get there via the Guide, even when not watching live TV.
Interested in a guest pass to Crunchyroll? Send me a PM.
My Anime List: Anime-Planet & ANN
Last Edit: 2 years, 3 months ago by SpaceCobraJoe. Reason: Kampfer 10 is delayed
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Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103555

  • The Coffee God
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Update Received/Not Received On Thurs. January 05 at 12am




Looks like the January Schedule updated right when we got this weeks update.
Looks like I received everything for this week.

Kämpfer Ep. 10 is skipped this week and on the schedule for next week





Suppose to Receive 2 New shows this week:

Shigofumi (Subbed)
Princess Resurrection





Received (January 05)
    Shigofumi (Subbed) Ep. 01 ___(New) Princess Resurrection Ep. 01 ___(New) Gintama (Subbed) Ep. 22 Mythical Detective Loki Ragnarok Ep. 02 Xam'd: Lost Memories Ep. 04 Maid-Sama! (Subbed) Ep. 09 Rozen Maiden Ep. 06 To Love-Ru (Subbed) Ep. 12 Hell Girl: Two Mirrors (Subbed) Ep. 12 Tytania (Subbed) Ep. 14 UFO Ultramaiden Valkyrie Ep. 02 Canaan Ep. 03 Ro-Kyu-Bu ~ Fast Break! (Subbed) Ep. 03 Kobato. (Subbed) Ep. 15 Amagami SS (Subbed) Ep. 16 Modern Magic Made Simple (Subbed) Ep. 05 High School of the Dead Ep. 06 Night Raid 1931 (Subbed) Ep. 11 You're Under Arrest: Fast & Furious (Subbed) Ep. 22 No. 6 (Subbed) Ep. 09 Croiseé in a Foreign Labyrinth -The Animation- (Subbed) Ep. 10 Ray (Subbed) Ep. 11 Yozakura Quartet (Subbed) Ep. 12 Himawari! (Subbed) Ep. 13 Angel Beats! (Subbed) Ep. 14





Did Not Receive (January 05)
    -NA-
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Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103557

  • SpaceCobraJoe
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The Coffee God wrote:
Looks like the January Schedule updated right when we got this weeks update.


The January schedules are up!

Summary of new showings
2011-12-15 Xam'd (Dubbed)
2011-12-22 Ro-Kyu-Bu ~ Fast Break! (Subtitled)
2011-12-29 Mythical Detective Loki Ragnarok (Dubbed)
2012-01-05 Princess Resurrection (Dubbed this time) © 2012
2012-01-12 The World God Only Knows (Dubbed)
2012-01-19 ef ~ A Tale of Memories (Dubbed)
2012-01-26 Himawari, Too! (Season 2) (Subtitled)
Interested in a guest pass to Crunchyroll? Send me a PM.
My Anime List: Anime-Planet & ANN
Last Edit: 2 years, 3 months ago by SpaceCobraJoe.
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Re:DirecTV update 01/05, 14 episodes; 2 premieres 2 years, 3 months ago #103558

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Cablevision In Wall Township, New Jersey 07719.

Happy New Year! Schedule is up but nothing that I was suppose to get this week is.

Missing:
Canaan 03
Gintama 22
High School of the Dead 06
Mythical Detective Loki Ragnarok 02
Night Raid 1931 Sub 11
No.6 09
Princess Resurrection 01
To Love Ru 12
Tytania 14
Xam'd 05
Yozakura Quartet 12
You're Under Arrest: Fast & Furious (Season 2) 22
Amagami SS 16
Angel Beats Sub 14
Croisée in a Foreign Labyrinth -The Animation 10
Hell Girl: Two Mirrors 12
Himawari! (Season 1) 13
Kampfer 10
Kobato 15
Maid-Sama 09
Modern Magic Made Simple 05
Ray 11
Ro-Kyu-Bu Fast Break 03
Rozen Maiden (Season 1) 06
Shigofumi 01
UFO Ultramaiden Valkyrie (Season 1) 02
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Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103562

Cogeco
St.Hyacinthe, QC, J2S 2Y1


Looks like everything was received:


Canaan 03
Gintama 23
HOTD 06
Mythical Detective Loki 02
To LoveRu 12
Tytania 14
Xam'd 04
YUA : Fast & Furious 22

Croisée in a Foreign Labyrinth 10
Kobato 15
Maid-Sama 09
Modern Magic Made Simple 05
Princess Resurrection 01
Ro-Kyu-Bu 03

------------------------

Getting Canaan was surprising but I'll gladly accept it since it's an awesome show.

The best thing about this month : all of the new content announced in the newsletter is scheduled to appear~! I was sure that at least one of the new series would be skipped in favor of reruns, as it was sadly the pattern for the 2nd half of the past year, but I was proven wrong (yay!).


Big ups to whoever made the schedules at AN !
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Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103567

  • Slowhand
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TWC Round Rock, TX 78681

Schedule for January 5, 2012:

Canaan 3 - "Trivialities!"
Croisee in a Foreign Labyrinth ~ The Animation 10 - "Phantasmagoria!"
Gintama 22 - "Marriage is Prolonging an Illusion for Your Whole Life!"
High School of the Dead 6 - "In the DEAD of the Night!"
Kobato 15 - "...Hidden Prayer!"
Maid-Sama! 9 - "Maid Sama Does Momotaro!"
Modern Magic Made Simple 5 - "Jump Off Into Never-Never Land!"
Mythical Detective Loki Ragnarok 2 - "The 2nd Night: The Allies of Justice are Totally Broke?!!"
Princess Resurrection 1 - "Princess Resurrection!" <FIRST EPISODE>
Ro-Kyu-Bu ~ Fast Break! 3 - "The Pass That Leads to Tomorrow!"
To LoveRu 12 - "A Frightening Field Day!"
Tytania 14 - "Lutech Burning!"
Xam'd 4 - "Enlightenment!"
You're Under Arrest: Fast & Furious 22 - "Is the Partnership Breaking Up?!"

Outrageous On Demand
Mardock Scramble - 1 hour, 6 min - $3.99/24 hrs

Movies On Demand/International

<<received>>


<<NOT on schedule, NOT received>>
Angel Beats! 14 - "OVA: Stairway to Heaven!" <Final>
Hell Girl: Two Mirrors 12 - "Black Rut!"
Yozakura Quartet 12 - "Cherry Blossoms Scatter!" <Final>
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Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103568

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thboyd29 wrote:
DirecTV Indiana 46544

Happy New Year, eh?

Not sure what we were supposed to get this week, but it looks like we got most of whatever it was...

Two pieces of oddness, but won't know until I've finished downloading and started watching: I show "Canaan", but it appears to be starting with episode 3, and was expecting "Kampfer" episode 10 and didn't get it.

One more thing, to Slowhand: you might want to edit the first line of your initial post in this new thread - right now, it reads "Anime Network VOD Reports/Updates/Questions Thread (2010)".

Thanks to all for their hard work.


Canaan is Ep 3, you can watch the first two eps for FREE on the Online Player.
Kampfer is skipping a week, Ep 10 will appear next week.

Thanks for pointing out that BIG error, I was so focused on the little stuff, I missed the Biggie!
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Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103574

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Sensei Terry Silver wrote:
The best thing about this month : all of the new content announced in the newsletter is scheduled to appear~! I was sure that at least one of the new series would be skipped in favor of reruns, as it was sadly the pattern for the 2nd half of the past year, but I was proven wrong (yay!).


As probably the most vocal critic of Anime Network On Demand the last four or five months, I too have to say that I am very happy-no, excited to know that the people in charge have listened to us and are sensitive to our situation. I had actually stopped watching ANOD because of all the repeats and so little new content. When I saw Modern Magic Made Simple had started, I resumed watching and am now back to my weekly download of anime. I am so ready to let ANOD's "NetFlix moment" go with the old year!

As for Canaan coming back, even if we missed the first two eps... I get to see my Maria again! AWESOME!
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Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103576

DirecTV Georgia, 30087



Well... I was going to mention the same thing about Canaan and Kampfer, but it sounds like everything is okay. So, I suppose I should report that I received all episodes from 1/5/ update.
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Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103582

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Updates Received/Not Received 1/5/12 for Albany, NY Zip code 12203
(and, as per rebecca1/2, also: 12201, 12202, 12204, 12205, 12206, 12207, 12208, 12209, 12210, 12211, 12212, 12214, 12220, 12222, 12223, 12224, 12225, and 12226!)

Received:

Canaan 3 (Sorry, but I still think starting with 3 won't exactly encourage new viewers....)

Croisee 10

Gintama 22

High School of the Dead 6

Kobato 15

Maid-Sama 9

Modern Magic Made Simple 5

Mythical Detective Loki 2

Princess Resurrection 1

Ryo-Kyu-Bu 2

To Loveru 12

Tytania 14

Xam'd 4

YUATV (II) 22



Lastly, since it's a New Year, it's time to let these go, but one last time for auld lang syne:

In Memoriam: Forever Missing in Action (Since We're Past the Four-Week Window)

Croisee 2

Gintama 13,14

Glass Maiden 11,12 (the climax to the series!! I was watching this one!)

Glass Mask 25

Five Numbers

Hidamari 8

Kampfer 2,3

Kobato 5,8

La Corda 25 (again, the climax to the series, so no doubt whoever was following this series felt as cheated as I did about Glass Maiden)

Magical Shopping Arcade Abenobashi 6,7 (damn, I was watching this one, too!)

Pet Shop 3,4 (again, whoever was watching missed the climax)

To Loveru 4,5

Tytania 6,7

YUATV (II) 11,12,13,14



Jababbi
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Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103583

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Jababbi wrote:
Updates Received/Not Received 1/5/12 for Albany, NY Zip code 12203
(and, as per rebecca1/2, also: 12201, 12202, 12204, 12205, 12206, 12207, 12208, 12209, 12210, 12211, 12212, 12214, 12220, 12222, 12223, 12224, 12225, and 12226!)

Jababbi


And while we're at it... could you please put your provider and drop all those other zip codes?
It's a New Year, let's start fresh. If you do have a problem, I won't have to look back in the old thread to see who your provider is.

I appreciate it!
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Re:DirecTV update 01/05, 14 episodes; 2 premieres 2 years, 3 months ago #103587

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Cablevision In Wall Township, New Jersey 07719.

No Longer Missing:
Gintama 22
Yozakura Quartet 12
Amagami SS 16
Angel Beats Sub 14
Hell Girl: Two Mirrors 12
Himawari! (Season 1) 13

Still Missing:
Canaan 03
High School of the Dead 06
Mythical Detective Loki Ragnarok 02
Night Raid 1931 Sub 11
No.6 09
Princess Resurrection 01
To Love Ru 12
Tytania 14
Xam'd 04
You're Under Arrest: Fast & Furious (Season 2) 22
Croisée in a Foreign Labyrinth -The Animation 10
Kobato 15
Maid-Sama 09
Modern Magic Made Simple 05
Ray 11
Ro-Kyu-Bu Fast Break 03
Rozen Maiden (Season 1) 06
Shigofumi 01
UFO Ultramaiden Valkyrie (Season 1) 02
Last Edit: 2 years, 3 months ago by Supermutant.
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Re:DirecTV update 01/05, 14 episodes; 2 premieres 2 years, 3 months ago #103588

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Supermutant wrote:
Cablevision In Wall Township, New Jersey 07719.

Still Missing:
Canaan 03
High School of the Dead 06
Mythical Detective Loki Ragnarok 02
Night Raid 1931 Sub 11
No.6 09
Princess Resurrection 01
To Love Ru 12
Tytania 14
Xam'd 04
You're Under Arrest: Fast & Furious (Season 2) 22
Croisée in a Foreign Labyrinth -The Animation 10
Kampfer 10
Kobato 15
Maid-Sama 09
Modern Magic Made Simple 05
Ray 11
Ro-Kyu-Bu Fast Break 03
Rozen Maiden (Season 1) 06
Shigofumi 01
UFO Ultramaiden Valkyrie (Season 1) 02


You will not be receiving Kampfer 10 until Jan 12, so cross that one off your list.
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Re:DirecTV update 01/05, 14 episodes; 2 premieres 2 years, 3 months ago #103589

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Did that but of course if next week 11 shows up like with last show I wouldn't be surprised.
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Re:Anime Network VOD Reports/Updates/Questions Thread (2012) 2 years, 3 months ago #103604

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FREE30 VOD USERS

Angel Beats!
Hell Girl: Two Mirrors
Yozakura Quartet


Will be re-broadcast in their entirety starting March 29.


REGARDING JUDDER ISSUES

Regarding the judder some of you mentioned here.

We found the judder, and we have corrected it for future broadcast. Thanks!
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Re:DirecTV update 01/05, 14 episodes; 2 premieres 2 years, 3 months ago #103607

  • Supermutant
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Cablevision In Wall Township, New Jersey 07719.

No Longer Missing:
Canaan 03
High School of the Dead 06
Mythical Detective Loki Ragnarok 02
Croisée in a Foreign Labyrinth -The Animation 10
Kobato 15

Still Missing:
Night Raid 1931 Sub 11
No.6 09
Princess Resurrection 01
To Love Ru 12
Tytania 14
Xam'd 04
You're Under Arrest: Fast & Furious (Season 2) 22
Maid-Sama 09
Modern Magic Made Simple 05
Ray 11
Ro-Kyu-Bu Fast Break 03
Rozen Maiden (Season 1) 06
Shigofumi 01
UFO Ultramaiden Valkyrie (Season 1) 02
Last Edit: 2 years, 3 months ago by Supermutant.
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