Priapos93 wrote:
The schedule for DirecTV shows that we should have 6 episodes of the Automatic Maiden; 3 from 07/05 and 3 from 07/12.

Only four episodes from the 07/12 update have arrived. They are highlighted in Green below.

+	+	+	06/21	06/28	07/05	07/12	Pitch dates
-	-	-	07/18	07/25	08/01	08/08	Expiration dates
F_	A	Angel Beats	11	12	13-	14-	finale
1w	A	Book of Bantorra	08	09	10-	11-
__	S	Chainsaw Maid (sub)	09	10	.	.	finale
__	G	ef S2 ~ A Tale of Melodies	11	12	.	.	finale
F_	A	Gintama (sub)	46	47	48-	49-	finale
**	A	Gintama The Movie	__	__	00-	.	feature
1w	A	Golgo 13	15	16	17-	18-
1w	G	Hell Girl 2	10	11	12-	13-
1w	A	High School of the Dead	03	04	05-	06-
1w	?	Kurenai (sub)	__	__	__	01-	premiere
3x	A	Mahoromatic: Automatic Maiden	__	__	1-,2-,3-	4+,5-,6-	reshowing
1w	S	Moto To Loveru (sub)	04	05	06-	07+
__	A	Mythical Detective Loki Ragnarok	26	.	.	.	finale
1w	?	Night Raid 1931	__	__	__	01-	reshowing
__	G	Polyphonica Crimson S	11	12	.	.	finale
__	G	Princess Resurrection (Eng)	25	26	.	.	finale
__	G	Rozen Maiden: Träumend	12	.	.	.	finale
__	G	Rozen Maiden: Ouvertäre (S3)	__	01	02-	.	finale
1w	A	Sakura Wars	20	21	22-	23-
F_	S	Someday's Dreamers (sub)	09	10	11-	12+	finale
__	S	Taisho Baseball Girls (sub)	10	11	12-	.	finale
F_	A	Towa no Quon (Eng)	03	04	05-	06+	English
__	S	Yozakura Quartet	10	11	12-	.	finale

As of right now, this hasn't shown up yet.

Did Not Receive (July 12)

● Mahoromatic: Automatic Maiden Ep. 06

Dinoguy1000 wrote:
Everything since 2008/03/06 are what I've viewed first hand. Info for earlier dates came from what forum posts were available at the time I joined.

But instead of posting 2009.txt, 2010.txt, 2011.txt and 2012.txt here, I have posted the alphabetical list in a thread on the Intro forum.

-Joe

Trurl514 wrote:



While it is true that Cogeco's track record has been perfect for the past several months, let's not forget that they too had their fair share of problems as well. I remember this past winter when only two or three shows were correctly uploaded and all other shows had "reading errors". It was a total waste of time trying to get an explanation about what went wrong. "Oh it's the channel's fault. We only upload what we receive in the e-mail" (huh?) or that stupid "Disconnect and plug back all of your connections, it'll work !". Shows were taken out well before their scheduled date and never came back.

It's a given that, one day or another, there will be problems with every cable company and, unfortunately for us at the end of the chain, there's absolutely nothing we can do about it. The best thing we can expect is getting some credit on our cable bill but good luck with getting that.

So, until the day when it'll be Cogeco's turn to inevitably screw up an update, I'll keep on doing this in order to prevent it :

I'm about ready to give up on the Anime Network from Directv. It's been several weeks with no content and missing episodes. I can get my content many other places are much higher quality. It was only the convenience of watching on my DVR which kept me coming back.

Doesn't The Anime Network care if they lose customers, or is it Directv that's not important to them?

tsken02 wrote:


It's a very complicated situation, with a third-party "content provider" called iN-Demand between DirecTV and The Anime Network (TAN). A previous "content provider" was dumped as of June 01 officially. Since then, things have gotten drastically worse for a number of services here. Check out some of the posts for the Mediacom customers. They aren't getting jack compared to us DirecTV folks. At this point, we really should count ourselves fortunate to be getting any episodes of anime at all with the current TAN - iN Demand - DirecTV "partnership".

Finding out whose fault this situation is would be problematic to say the least. You already know what happens if you talk to DirecTV about it. You can talk to TAN via email by looking around in this thread to clarify who works for whom. Just keep in mind that Slowhand is a forum volunteer, working gratis to relay our reports and TAN's responses back and forth. Obviously handling TAN's responses is the easy part of Slowhand's job. In any case, to gauge the level of Slowhand's activity, note that besides the responses, there are numerous "Thank you" flags at the bottoms of our reports. Slowhand is practically 24/7 here.

Whatever the meaning of all that speculation (if there is any), whenever I've contacted DirecTV about this, they blame TAN and never mention iN Demand. If I name iN Demand, DirecTV reps usually claim no knowledge of them. They're probably telling the truth when it comes to "no knowledge." That's also old news to you as a DirecTV customer, I suspect.

So when you ask questions like "Doesn't TAN or DirecTV care?", the short answer is "no", the long answer is "it's their fault", and the real answer is "we don't know what we're doing and aren't trying to find out."

Meanwhile, consider all of the "mitigating circumstances". The existing long-term track records of DirecTV and TAN when it comes to providing VOD content are only the tip of this metaphorical iceberg. iN Demand and the changeover to it is certainly a big part of the problem. We've also seen in the past that holiday weekends are essentially write-offs when it comes to anyone getting any work done at the three companies. They just don't do their jobs at all at those times, and their output suggests that they don't even appoint vacation alternates to do the work of absent employees. Remember too that many companies have week-long shutdowns during holiday periods like 07/04. There is always the outsourced element too, normally at somewhat of a loss, completely headless when their USA managers are on vacation.

And now there is that world war between DirecTV and Viacom. You know from experience that DirecTV support can't handle simple problems very well. Consider the firestorm they must be experiencing now with all the PO'd customers complaining (rightly so) about how they bungled the situation with Viacom. A lot of the dropped channels (each side is naturally blaming the other for dropping the channels) were kids' channels. Disappointed kids and angry parents are in the mix this time. I wouldn't want to be an outsourced DirecTV support tech sweating it out in a tropical climate right now.

None of that means it should be impossible for people at any of the three companies involved to do their jobs. If you get yourself involved in the communications loop, even by email, it's clear that on top of the fact that no one directly involved with VOD content is doing their job, no one is trying to fix the problem either. Reps from TAN and DirecTV will say things indicating that they've just become aware of the problem, didn't realize what was going on, or still don't know. (In TAN's case you may hear from RAI, the TAN employee who maintains a blog on the website and seems to be in the communications loop somehow, something to the effect that there is a "VOD person" to whom RAI reports content problems. If so, that "VOD person" is at least one long pole in TAN's tent. Besides, I figured we could use a circus metaphor here)

Of course TAN and DirecTV reps won't say as much in direct subject-verb-object declarations, but you're smart enough to read between the lines at this point when you get a PR response. As for iN Demand, you'd get a more tangible response by doing things you shouldn't do while facing into the wind.

That's only part of my take on it, for what it's worth. I used to be 50% right at random guessing like other human beings, but late in life my Neanderthal genes are becoming dominant for some reason. You'd be better off assuming that everything I just said is only 40% right, if that. Now, I've gotta go get out the rug-beater and see if I can get the knuckle-ruts out of the carpet.

AT&T U-Verse Hoover AL 35244

Just missed one episode of Mahoromatic #5 this week but did receive everything else. Again I'm 3 weeks behind on watching anything so I'm not sure if the episodes received actually play and are the right episode.

Sadly I'm guessing the 6/14 release is a total loss and no real consideration was given to offering the content through other channels online. Anyone got a link to infinite stratos 12 or Towanoquon 2 (not that it would likely be allowed here heh)?


Edit:
I did find and watch Stratos 12 via the online player but it was subtitled and made for an adjustment having gotten used to english dubs. None of the other missing episodes from 6/14 were available to guests.

Updates as of 7/16...

06/14/2012 NEVER received!

A-Channel #12
Akikan! #10
Amagami SS #26
Angel Beats #10
Book of Bantorra #7
Chainsaw Maid #8
ef ~ A Tale of Melodies #10
Eyeshield 21 #2
GetBackers #21
GetBackers #22
Gintama #45
Golgo 13 #14
Hell Girl (Season 2) - Two Mirrors #9
High School of the Dead #2
Infinite Stratos #12
Motto To Loveru #3
Mythical Detective Loki Ragnarok #25
Needless #11
Neo Angelique Abyss - Second Age #8
Polyphonica Crimson S #10
Princess Resurrection #24
Rozen Maiden: Träumend (Season 2) #11
Sakura Wars #19
Shin Koihime+Muso #10
Someday's Dreamers #8
Special A #5
Taisho Baseball Girls #9
Towanoquon #2
Yozakura Quartet #9



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06/21/2012 NEVER received

Eyeshield 21 #3
Mythical Detective Loki Ragnarok #26
Princess Resurrection #25



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06/28/2012 Did receive

**Still got everything**

06/28/2012 Did not receive

**Nothing**


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07/05/2012 Did receive

**Still got everything**

07/05/2012 Did not receive

**Nothing**




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07/12/2012 Did receive

Angel Beats #14
Book of Bantorra #11
Eyeshield 21 #6
GetBackers #29
GetBackers #30
Gintama #49
Golgo 13 #18
Hell Girl (Season 2) - Two Mirrors #13
High School of the Dead #6
Kurenai #1
Mahoromatic: Automatic Maiden #4
Mahoromatic: Automatic Maiden #6
Motto To Loveru #7
Needless #15
Neo Angelique Abyss - Second Age #12
Night Raid 1931 #1
Sakura Wars #23
Shin Koihime+Muso: Otome Tairan #2
Someday's Dreamers #12
Special A #9
Towanoquon #6
Uta-kata #4


07/12/2012 Did not receive

Mahoromatic: Automatic Maiden #5



.

DirecTV Merrimack NH 03054 (Boston Area)

The Anime Network VOD ch. 1889

07/16/2012 03:10 AM EDT



NO changes to report.

Updates for 07/05 still have not appeared

Only four updates for 07/12 have appeared:

Mahoromatic 04 - 07/12 Update OK
Motto To Love RU 07 - 07/12 update OK
Someday's Dreamers 12 - 07/12 Update OK
Towanoquon 06 - 07/12 Update OK


iN DEMAND, on the company's 'About' web page wrote:


About iN Demand

.

AlanMintaka wrote:


DirecTV Georgia, 30087

Likewise as of all of yesterday (7/15) and today (7/16) at 12:00 PM (Eastern Time). I can safely say we're back to having an "Anime Blackout". It's disappoint to say the less. But, I'll continue to report in and be patient about it.

CHARTER SVOD, ST. LOUIS, MO. 63136

7/12/2012 UPDATES:
Got everything except Mahoromatic 06