I think my account is trapped in some black hole. I keep trying to end my subscription, there's no grey Cancel Subscription box like in the FAQ. I try to change my email in my billing info, and it won't update. I try to delete my account, and I can't. I've had it up to here with this site. At the very least, cancel my subscription.

HikariAkai wrote:


Did you even read my answer in your last thread?

Please read the directions in the first post of Anime Network Subscriptions Thread.

If you have any more questions, please post your question/problem in that thread.

Hi there,

You are not seeing the grey cancel button because your subscription has already been canceled. I double checked myself within our database and your account is now in "deactivated" status. You should be receiving an email today from Subscriptions confirming your cancellation. Thanks.