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TOPIC: Report bugs and issues with the new Website

Re:Report bugs and issues with the new Website 1 year, 11 months ago #41685

  • hsds04a
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The videos don't seem to work in Chrome on my Mac. They just give the following message, and the actual video never loads:
Loading...
Javascript/Flash Required
Your IP: X.X.X.X
Your Country: US


(It works OK in Safari, and it worked OK in Chrome prior to the redesign.)
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Re:Report bugs and issues with the new Website 1 year, 11 months ago #41698

  • Hentai
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hsds04a wrote:
The videos don't seem to work in Chrome on my Mac. They just give the following message, and the actual video never loads:
Loading...
Javascript/Flash Required
Your IP: X.X.X.X
Your Country: US


(It works OK in Safari, and it worked OK in Chrome prior to the redesign.)

Mac with Chrome user here, videos are loading just fine for me.

THIS BEASTLY SIG BROUGHT TO YOU BY PRETEAR
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Re:Report bugs and issues with the new Website 1 year, 11 months ago #41718

  • spazzysam
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I'm pulling all of your comments together into a report. We'll be addressing these issues over the next few days.

On future bug reports, I need a few pieces of info:
1) What browser you are using and it's version!!!!
2) What Operating System you are using
3) What version of Flash Player you have

If you are having a problem watching a show in the Online Player, please post that info in the
Anime Network Online Player Reports/Problems/Updates Thread
(This way, I'll get to it faster!)

There, include the above info, plus:
* What show/episode you are watching, SD or HD, in window, pop-out, or full screen player
* If you see any timecode or duration appear in the player control area.
* Your connection type & speed

If you are experiencing a problem with screen alignment, text showing up, or objects being cut off, attaching a screenshot is very helpful.

PLEASE NOTE: At present, the website is not optimized for mobile and other non-traditional browsers (PlayStation, Smart Phone, etc...) So far, it's working (aside from the Online Player) fairly well on the iPhone 3G, decently on Blackberry, and pretty good on Droid.

If you are running IE 6, we strongly recommend updating your browser to 7 or 8!

Thanks again for keeping us informed on how things are running. It was your feedback that shaped this new site's design and function, so we want to keep hearing from you!

Cheers!
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Re:Report bugs and issues with the new Website 1 year, 11 months ago #41720

  • spazzysam
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hsds04a wrote:
The videos don't seem to work in Chrome on my Mac. They just give the following message, and the actual video never loads:
Loading...
Javascript/Flash Required
Your IP: X.X.X.X
Your Country: US

(It works OK in Safari, and it worked OK in Chrome prior to the redesign.)


Were you able to get videos to play in Chrome? Was it just one video or all of them?

If you're still having problems, I need more info.
* Exact Operating System Version [ex: OS 10.6.2]
* Exact Flash Player Version [ex: 10,0,42,34]
* Which shows/episodes are having a problem, or is it all of them?

Please respond in the Anime Network Online Player Reports/Problems/Updates Thread
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Re:Report bugs and issues with the new Website 1 year, 11 months ago #41722

  • spazzysam
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dragoon wrote:
To Love Ru show page is missing a Watch Tab in the newest Firefox.


Yeah, I'm finding some of these, too. It's a glitch with the Pretty URLs. If you guys find any more, just post:
___[show title]____'s Watch Tab is missing
& I'll fix it right up!

Just fixed:
* Blue Drop
* Clannad
* Clannad After Story
* To loveru
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Re:Report bugs and issues with the new Website 1 year, 11 months ago #41723

  • spazzysam
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TommyTwoTacos wrote:
while in the "post a new message" screen, nothing I hover over shows pop-up help. It'd be nice if it told me through text what the picture means.

I'm using google chrome.


Rather than pop up ALT tags, the yellow bar between this text box & the formatting buttons explains what each one does & what the tags are.

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Re:Report bugs and issues with the new Website 1 year, 11 months ago #41727

  • psychopuppet
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Not a bug or real issue per say ,but is there anyway to make Black the standard font color? This grey is blending with the white to me.


This does not blend in to my eyes.
Last Edit: 1 year, 11 months ago by psychopuppet.
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Re:Report bugs and issues with the new Website 1 year, 11 months ago #41731

  • spazzysam
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psychopuppet wrote:
Not a bug or real issue per say ,but is there anyway to make Black the standard font color? This grey is blending with the white to me.


This does not blend in to my eyes.


I've included that in the report. It's set in the forum's style's template... not something user's can customize at present.




This is what happens from sitting too close to the TV or watching anime all night in the pitch dark. Your mother warned you that you'd go blind!
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Re:Report bugs and issues with the new Website 1 year, 11 months ago #41738

  • Haissan
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okay so t looks like the photo album upload might be glitchy, I have selected 17 photos to be uploaded to my album, so far the page has not finished loading.



I have a theory that the thing is programmed to only allow a total of 1 MB to be loaded at a time, not as individual pictures, barring that you could have it break down and send the images picture by picture...

yeah so only 2 photos were uploaded so I think it will only do 1 MB at a time rather than all as individual sets
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Re:Report bugs and issues with the new Website 1 year, 11 months ago #41740

  • spazzysam
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Added to the list. Thanks for the details & screen shot!
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