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TOPIC: Premium registration

Re:Premium registration 2 years, 6 months ago #8038

  • christor
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I've tried it again several times and it's still not working I'm afraid. Same message as last time.

Re:Premium registration 2 years, 6 months ago #8047

  • Skelly
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Me to then when you click the paypal option and click next it says credit card type not found. i guess its meant to take you to the paypal site but it doesnt
Last Edit: 2 years, 6 months ago by Skelly.

Re:Premium registration 2 years, 6 months ago #8064

  • spongbros
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Unfortunately, I have exactly the same problem. Selecting the PayPal option does absolutely nothing (giving me the error "Credit card type not found", despite it being impossible to enter one's credit card type unless one selects the credit card option), and manually entering my credit card details and trying to checkout leaves me with the same error as Shiroi Hane above.

As it's not currently possible to register for premium content, will today's 50% off offer be extended? At least, please, see fit to compensate those of us who fruitlessly tried over and over to get it to work.
Last Edit: 2 years, 6 months ago by spongbros.

Re:Premium registration 2 years, 6 months ago #8065

  • Skelly
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spongbros wrote:
Unfortunately, I have exactly the same problem. Selecting the PayPal option does absolutely nothing (giving me the error "Credit card type not found", despite it being impossible to enter one's credit card type unless one selects the credit card option), and manually entering my credit card details and trying to checkout leaves me with the same error as Shiroi Hane above.

As it's not currently possible to register for premium content, will today's 50% off offer be extended? At least, please, see fit to compensate those of us who fruitlessly tried over and over to get it to work.


Im quite sure that the 50% off is available through august so they will hopefully able to fix it before it ends

Re:Premium registration 2 years, 6 months ago #8066

  • Rai
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Sorry the August Promo is only for Today, August 10. We will take it on a case to case basis if youre having trouble signing up. Thanks for the feedback!
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Re:Premium registration 2 years, 6 months ago #8071

  • spongbros
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Rai wrote:
Sorry the August Promo is only for Today, August 10. We will take it on a case to case basis if youre having trouble signing up. Thanks for the feedback!

Thanks for letting us know. I took a snapshot of the error in case you need evidence.

Re:Premium registration 2 years, 6 months ago #8080

  • christor
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yeah it would be annoying to miss out on the half price offer cos the payment isn't working! guess I'll have to try again tomorrow thanks for your efforts guys!

Re:Premium registration 2 years, 6 months ago #8082

  • Dananna
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Sorry, I posted this in the viewing problems thread where I had been posting and forgot to add it here too.

Well, having actually made an attempt at purchasing an annual subscription to the viewing service I have received the same error message as many others:

Error: 3-1-39-P---The supplied currency code is either invalid, not supported, not allowed for this merchant or doesn't have an exchange rate.
Error: Failure in Processing the Payment (ps_authorize)

Since it's almost midnight here am I going to have to pay full price for this service or will you be extending the offer in light of the problems you've experienced in setting this up?

Re:Premium registration 2 years, 6 months ago #8084

  • akpoff
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christor wrote:
yeah it would be annoying to miss out on the half price offer cos the payment isn't working! guess I'll have to try again tomorrow thanks for your efforts guys!


The PayPal option *should* be working now. Stupid configuration error. I had to disable the credit card option but PayPal has a CC option so you should be covered. Just note, when you click "Check Out" it will take you straight to the "I Agree" page since there's no choice. It's PayPal or nothing.

The 1/2 price is good until midnight CDT but we're extending it until 8:00 am CDT on the 11th to give our UK buddies a fair shot at it.

Thanks for sticking with it.
Chief Demiurge for TAN website.
Last Edit: 2 years, 6 months ago by akpoff.

Re:Premium registration 2 years, 6 months ago #8085

  • Dananna
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Just a quick and heart-felt thank you to the admins and moderators for putting up with us UK residents whining about the set-up.

My own registration for the annual subscription has come through but the thanks is required regardless.

THANK YOU T.A.N.
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